Level 2 Support Technician - Systems Administrator
Job No:
SBB599
Location:
Grantham
If you thrive on solving the complex stuff and want a role with real variety across infrastructure, security, and support — this one's for you.
About us:
Stanbroke is a reputable family-owned and operated Australian cattle and beef business. Our operations span across Northern Queensland, with the extensive cattle properties, backgrounding operations in Southern Queensland, state-of-the-art cattle feedlots, a fully accredited beef processing facility and global marketing capabilities. We offer a full range of Grain and Grass-fed beef categories and export to over 40 countries globally.
What you'll be doing
- Providing Level 2 technical support for hardware, software, network, and systems issues — acting as the escalation point from Level 1 and mentoring junior staff
- Administering Microsoft Active Directory, Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), and Windows/Linux server infrastructure
- Managing virtualisation platforms (VMware/Hyper-V), backup and disaster recovery solutions, and routine patching across servers and endpoints
- Supporting and maintaining LAN, WAN, and wireless infrastructure including firewalls, switches, routers, and VPN — monitoring performance and troubleshooting issues
- Implementing endpoint security, monitoring security alerts, responding to incidents, and conducting regular audits of user access and system configurations
- Participating in IT projects — infrastructure upgrades, system migrations, and new technology rollouts — and maintaining accurate documentation throughout
What you'll bring
- 2–3 years of experience in IT support or systems administration, with solid hands-on skills across Microsoft Active Directory, Group Policy, and Microsoft 365
- Working knowledge of Windows Server (2016/2019/2022), virtualisation (VMware or Hyper-V), and backup and disaster recovery solutions
- Sound understanding of networking fundamentals — TCP/IP, DNS, DHCP, VLANs, firewalls — and experience configuring routers and switches
- Strong troubleshooting skills, attention to detail in documentation, and the ability to manage competing priorities under pressure
- Clear communicator — comfortable translating technical information for non-technical stakeholders and working across a broader team
- A diploma or degree in IT, Computer Science, or a related field — or equivalent practical experience. Relevant certifications (AZ-104, CompTIA Network+/Security+, ITIL) are a bonus
Nice to have: experience with Azure or AWS, endpoint management tools (Intune/SCCM), Linux server administration, RMM tools, or scripting in PowerShell, Bash, or Python.
Why Join Stanbroke?
- Be part of a respected, vertically integrated Australian beef business
- Work in a varied, hands-on IT role supporting critical operations
- Join a supportive and collaborative team
- Enjoy long-term career opportunities within a growing organisation
If this sounds like your next move, we'd love to hear from you — apply now and bring your skills to a team that keeps one of Australia's leading beef operations running.
